Installation

We supply the floor and we fit it.

One company is responsible for both.

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Illustration: a fitter on his knees laying herringbone blocks

The survey, the preparation, the installation and the finishing are all ours, and so is the workmanship guarantee. We fit floors we have supplied, and floors we haven't. Either way, you deal with us.

Illustration: survey tools laid out on a floor — spirit level, laser measure, tape, moisture meter, notepad and a sample board

Survey

Free visit. Measurements, subfloor, moisture, the awkward details.

Preparation

Self-levelling compound, plywood, screed, damp-proofing — priced only if needed.

Installation

Bonded wherever possible. Our own team, planned around your house.

Finishing

Skirting, beading, thresholds. We do the skirting, so the decorator comes back once.

Laying from£45per m² + VATThe floor itself is priced per product.
01

What we do, and who is responsible

We supply flooring anywhere in the UK, and install across Surrey and London. Fitting floors since 2006.

Altin owns the business and is the main fitter.

He and his team do the work on site; the planning runs from the showroom in Weybridge. The team is ours — we don't subcontract the fitting out.

If you have already bought a floor, we will fit it.

Specified by an architect, bought direct, or from a supplier we don't stock.

Two guarantees, and you should know which is which.

Our workmanship is guaranteed for twelve months. The floor itself carries the manufacturer's own warranty, separately. Its length depends on the product, and it is on the quotation.

What we fit.

Engineered wood, luxury vinyl tile (LVT) and SPC.

02

What it costs, and what is not in the number

A rate per square metre only tells you something if you know what it covers. So here are ours — and then the more useful half: what sits outside them.

Laying, plank£45per m² + VAT
Laying, herringbone£65per m² + VAT
Laying, chevron£65per m² + VAT
Stair claddingQuoted individually

The floor itself is priced per product rather than from a single entry rate, and it appears as its own line on the quotation.

Wastage

Allow around 10% on planks, and 15–20% on herringbone and chevron depending on the layout and the size of the room. Patterns waste more because every board has to meet another at an angle, so the cuts at the edges can't be used elsewhere.

10%Planks
15–20%Herringbone and chevron

Priced separately, and itemised

Taking the old floor updisposalself-levelling compoundplywoodscreedingdamp-proofingthresholdsadhesive

None of it is buried in a rate per metre.

If your subfloor needs work

It is in the quotation with a price against it, and you can see exactly what it is for.

If it doesn't

You are not charged for it. Preparation is itemised either way, so you can see what is in the price and what is not.

Skips, and when you pay

Sometimes we order a skip to the house, sometimes you would rather arrange your own. Either is fine. Materials are invoiced before they are ordered; the labour is invoiced on completion.

Getting a number before anyone visits

Answer a few questions about the floor you want and what is under the existing one, and we will give you a price per square metre with the assumptions written down next to it. The site visit then confirms that price or corrects it — and if it corrects it, you can see which assumption changed.

03

What happens before anything is ordered

The site visit is free. We measure up, look at the subfloor, confirm how the floor will be installed, and finalise the quotation.

Illustration: a fitter kneeling on the subfloor taking a moisture reading, with a level, laser measure and sample board beside him

The subfloor, and its build-up.

Not just the surface — what is underneath it, and in what order.

If it is timber:

whether the boards are original, and where it squeaks, moves or runs out of level.

Moisture.

We take readings in the timber, and where there is concrete we measure the moisture in the slab itself rather than assuming the surface tells us.

The intricate areas that need a decision:

a height difference from one section to the next, the skirting, the transitions into whatever floor comes after ours.

Which direction the floor runs

— down the length of the room, or towards the light.

The order of work,

if you are living in the house while we do it.

Illustration in section: a long board bonded over a dip in the subfloor leaves a hollow; on a flat subfloor it sits tight
Unevenness gets measured rather than judged by eye. A floor bonded over a dip like this is a floor with a hollow in it, so the dip is filled before anything is laid.

Where the floor comes in the programme

The floor can be one of the very last things fitted. Because we do the skirting ourselves, the decorator only needs to come back once, to redo the skirting.

04

The decisions you will be asked to make

Four decisions shape how the floor looks and how it behaves. We go through all of them with you before anything is ordered.

1

Bonded or floating

Given the choice, we glue. A bonded floor has nothing moving between the boards and the subfloor. We float a floor when it is a click system, or when a specified sound-reducing underlay only works as a floating build-up. Herringbone is always bonded: a pattern that locks together at an angle cannot be allowed to travel as one sheet.

The two build-ups, in section
Fully bonded
Our default
Engineered board
Adhesive bed
Damp-proof membrane, where required
Self-levelling compound or plywood
Existing subfloor
Floating
Click systems, or a specified underlay
Engineered board, click joint — no adhesive
Underlay, acoustic where it is specified
Damp-proof membrane, where required
Self-levelling compound or plywood
Existing subfloor

A bonded floor and its subfloor become one thing, so the floor takes the shape of whatever is under it. A floating floor sits on the underlay and moves as a single sheet — which is what a click system needs, and what some acoustic specifications insist on.

2

Underlay, and the neighbours below

In flats the management company usually specifies which underlay has to go under a wood floor, and some of those specifications require the floor to float. Where there are neighbours below, acoustic underlay is worth the conversation — some of it can be bonded rather than floated, so you don't automatically lose the bonded build-up to get the sound reduction. Which one you end up with comes down to the inspection and to cost: as a sense of the range, Tredaire's T5, which is for floating floors only, is rated at around 28 dB of impact reduction; Bona's U300, which can be bonded, at around 19.

Impact reduction, as given in the paragraph above
Tredaire T5around 28 dB
Bona U300around 19
3

The perimeter

A wood floor has to be free to move, so a gap is left all the way round the edge and then covered. How it gets covered is permanently visible, so it is settled before we start rather than on the day.

If the skirting is staying, the gap has to be covered with beading, and we would usually recommend beading matched to the colour of the skirting — white against white more or less disappears. Taking the skirting off, laying the floor into the wall and fitting new skirting is the cleanest of the two. Both are priced separately in the quotation, so you can see what taking the skirting off actually costs before you choose.

Where the floor runs into a door frame, we undercut the architrave and run the boards underneath it. The gap is still there; it just isn't something you look at.

4

Layout and direction

Which way the boards run, where the pattern starts, and where the joints fall in a doorway. We confirm all of it with you on site before the first board goes down, because it cannot be changed afterwards.

Illustration: floor plan of a room and hallway with the herringbone set out through the doorways
05

How the job runs in your house

You may well have other trades in already, or you may be living in the middle of it. Either way, this is the part that decides what the job is like to live with.

Illustration: a floor fitted from start to finish — the doorway sheeted off, the old floor lifted, the subfloor levelled, herringbone laid, and the finished room

We can work in a finished, decorated house.

The tools run on dust extraction, and we plan the cutting before we start — where we cut, and how we work through the house.

Every evening the house goes back to being a house.

We tidy the workspace, and the tools go into a corner agreed with you beforehand. You get it back liveable, not as a building site.

Top down through the house,

so there is always somewhere for you to be. A single large room gets laid in halves for the same reason.

Kitchens.

If the kitchen is going in after us, the boards run underneath the units. If it is already in, we lay up to the unit feet.

We move the large furniture.

Small things are easier for everyone if they are packed away before we arrive.

The waste leaves with us,

and the floor is left clean for you to look over and sign off.

06 — If something goes wrong

You ring the showroom, and we come out and look at it. That is the whole procedure, and it is the reason the first line of this page matters more than the rates.

Twelve months on our workmanship.

The floor's own warranty runs separately, through the manufacturer.

Where a damp-proof membrane is required, it has to be used for the guarantee to stand.

It is one of the things the survey is for.

Seasonal gapping is not a fault.

Hairline gaps opening between boards in a dry winter and closing again in summer is wood behaving like wood.

07

What it looks like in three years

Grit walked in on the soles of shoes is abrasive, and it is what puts fine scratches into a finish over time.

Shoes off at the door. Pads under the furniture legs. And if you want the floor to do that work for you, a matwell can be built into the floor at the entrance, so the grit stops at the threshold instead of travelling down the hall.

And when something does need putting right

An oil finish can usually be repaired in place.

The damaged area is touched up; the room doesn't have to come up or be sanded out.

Lacquered floors can be freshened up.

There are refresh products made for lacquer, which is a different job from repairing an oil finish.

A badly damaged board can be replaced.

We take that board out and put another one in — a new one, or one of the spares you kept back. Keep a spare pack somewhere dry.

08

Recent work

Photograph to follow
Ashley Park

Chevron, curved border

What it was

Chevron with a curved oak border and a brass inlay following it round.

The awkward part

The curved wall was not a true radius. Set the border out from a centre point and it would have drifted away from the wall it was supposed to follow, so the curve was templated off the wall itself. The last chevron blocks were laid long, marked from the template, cut and glued back, and the groove for the brass was routed against the same template once the floor had cured.

See the project
Photograph to follow
Cobham

Two visits, three years apart

What it was

The hallway in 2022. Then, in 2025, the two rooms that open off it — the same floor, V4 EP103 Golden Stained Oak, three years later.

The awkward part

A threshold strip at each doorway, where the 2022 hallway met the carpet in the rooms either side. With the same floor going into both rooms the strip had nothing left to do, so we lifted the 2022 boards back from each opening in a stagger, cleaned out their tongues and grooves by hand, and fully bonded the new floor into that line with Bona R848, a hard-elastic adhesive that holds the floor firmly while allowing for the wood's natural movement. The two floors meet in the doorway as a flush transition — same height, no step, no threshold strip — and the joints in the opening fall where any other joint falls.

See the project
See more of our work
09 — What we don't take on

We do one thing and one thing only. We do floors, and anything to do with floors, from preparation to finishing. Skirting has to do with the floor, so we do the skirting.

We don't take on work we haven't been doing for years.

Where another trade is genuinely needed — a plumber to take a radiator off, particularly a heavy cast-iron one where the pipes have to be extended, or an electrician — we can recommend people we have worked with. Then we liaise with them and schedule it in, so the work carries on instead of everyone standing about waiting for everyone else.